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+<!DOCTYPE article PUBLIC "-//OASIS//DTD DocBook XML V4.2//EN"
+ "http://www.oasis-open.org/docbook/xml/4.2/docbookx.dtd" []>
+<!--
+ - Copyright (C) 2004-2008 Internet Systems Consortium, Inc. ("ISC")
+ - Copyright (C) 2000-2003 Internet Software Consortium.
+ -
+ - Permission to use, copy, modify, and/or distribute this software for any
+ - purpose with or without fee is hereby granted, provided that the above
+ - copyright notice and this permission notice appear in all copies.
+ -
+ - THE SOFTWARE IS PROVIDED "AS IS" AND ISC DISCLAIMS ALL WARRANTIES WITH
+ - REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY
+ - AND FITNESS. IN NO EVENT SHALL ISC BE LIABLE FOR ANY SPECIAL, DIRECT,
+ - INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM
+ - LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE
+ - OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR
+ - PERFORMANCE OF THIS SOFTWARE.
+-->
+
+<!-- $Id: FAQ.xml,v 1.46 2008/09/09 05:42:17 marka Exp $ -->
+
+<article class="faq">
+ <title>Frequently Asked Questions about BIND 9</title>
+ <articleinfo>
+ <copyright>
+ <year>2004</year>
+ <year>2005</year>
+ <year>2006</year>
+ <year>2007</year>
+ <year>2008</year>
+ <holder>Internet Systems Consortium, Inc. ("ISC")</holder>
+ </copyright>
+ <copyright>
+ <year>2000</year>
+ <year>2001</year>
+ <year>2002</year>
+ <year>2003</year>
+ <holder>Internet Software Consortium.</holder>
+ </copyright>
+ </articleinfo>
+ <qandaset defaultlabel='qanda'>
+
+ <qandadiv><title>Compilation and Installation Questions</title>
+
+ <qandaentry>
+ <question>
+ <para>
+ I'm trying to compile BIND 9, and "make" is failing due to
+ files not being found. Why?
+ </para>
+ </question>
+ <answer>
+ <para>
+ Using a parallel or distributed "make" to build BIND 9 is
+ not supported, and doesn't work. If you are using one of
+ these, use normal make or gmake instead.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ Isn't "make install" supposed to generate a default named.conf?
+ </para>
+ </question>
+ <answer>
+ <para>
+ Short Answer: No.
+ </para>
+ <para>
+ Long Answer: There really isn't a default configuration which fits
+ any site perfectly. There are lots of decisions that need to
+ be made and there is no consensus on what the defaults should be.
+ For example FreeBSD uses /etc/namedb as the location where the
+ configuration files for named are stored. Others use /var/named.
+ </para>
+ <para>
+ What addresses to listen on? For a laptop on the move a lot
+ you may only want to listen on the loop back interfaces.
+ </para>
+ <para>
+ Who do you offer recursive service to? Is there are firewall
+ to consider? If so is it stateless or stateful. Are you
+ directly on the Internet? Are you on a private network? Are
+ you on a NAT'd network? The answers
+ to all these questions change how you configure even a
+ caching name server.
+ </para>
+ </answer>
+ </qandaentry>
+
+ </qandadiv> <!-- Compilation and Installation Questions -->
+
+ <qandadiv><title>Configuration and Setup Questions</title>
+
+ <qandaentry>
+ <!-- configuration, log -->
+ <question>
+ <para>
+ Why does named log the warning message <quote>no TTL specified -
+ using SOA MINTTL instead</quote>?
+ </para>
+ </question>
+ <answer>
+ <para>
+ Your zone file is illegal according to RFC1035. It must either
+ have a line like:
+ </para>
+ <informalexample>
+ <programlisting>
+$TTL 86400</programlisting>
+ </informalexample>
+ <para>
+ at the beginning, or the first record in it must have a TTL field,
+ like the "84600" in this example:
+ </para>
+ <informalexample>
+ <programlisting>
+example.com. 86400 IN SOA ns hostmaster ( 1 3600 1800 1814400 3600 )</programlisting>
+ </informalexample>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <!-- configuration -->
+ <question>
+ <para>
+ Why do I get errors like <quote>dns_zone_load: zone foo/IN: loading
+ master file bar: ran out of space</quote>?
+ </para>
+ </question>
+ <answer>
+ <para>
+ This is often caused by TXT records with missing close
+ quotes. Check that all TXT records containing quoted strings
+ have both open and close quotes.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <!-- security -->
+ <question>
+ <para>
+ How do I restrict people from looking up the server version?
+ </para>
+ </question>
+ <answer>
+ <para>
+ Put a "version" option containing something other than the
+ real version in the "options" section of named.conf. Note
+ doing this will not prevent attacks and may impede people
+ trying to diagnose problems with your server. Also it is
+ possible to "fingerprint" nameservers to determine their
+ version.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <!-- security -->
+ <question>
+ <para>
+ How do I restrict only remote users from looking up the
+ server version?
+ </para>
+ </question>
+ <answer>
+ <para>
+ The following view statement will intercept lookups as the
+ internal view that holds the version information will be
+ matched last. The caveats of the previous answer still
+ apply, of course.
+ </para>
+ <informalexample>
+ <programlisting>
+view "chaos" chaos {
+ match-clients { &lt;those to be refused&gt;; };
+ allow-query { none; };
+ zone "." {
+ type hint;
+ file "/dev/null"; // or any empty file
+ };
+};</programlisting>
+ </informalexample>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <!-- configuration -->
+ <question>
+ <para>
+ What do <quote>no source of entropy found</quote> or <quote>could not
+ open entropy source foo</quote> mean?
+ </para>
+ </question>
+ <answer>
+ <para>
+ The server requires a source of entropy to perform certain
+ operations, mostly DNSSEC related. These messages indicate
+ that you have no source of entropy. On systems with
+ /dev/random or an equivalent, it is used by default. A
+ source of entropy can also be defined using the random-device
+ option in named.conf.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <!-- configuration -->
+ <question>
+ <para>
+ I'm trying to use TSIG to authenticate dynamic updates or
+ zone transfers. I'm sure I have the keys set up correctly,
+ but the server is rejecting the TSIG. Why?
+ </para>
+ </question>
+ <answer>
+ <para>
+ This may be a clock skew problem. Check that the the clocks
+ on the client and server are properly synchronised (e.g.,
+ using ntp).
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I see a log message like the following. Why?
+ </para>
+ <para>
+ couldn't open pid file '/var/run/named.pid': Permission denied
+ </para>
+ </question>
+ <answer>
+ <para>
+ You are most likely running named as a non-root user, and
+ that user does not have permission to write in /var/run.
+ The common ways of fixing this are to create a /var/run/named
+ directory owned by the named user and set pid-file to
+ "/var/run/named/named.pid", or set pid-file to "named.pid",
+ which will put the file in the directory specified by the
+ directory option (which, in this case, must be writable by
+ the named user).
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I can query the nameserver from the nameserver but not from other
+ machines. Why?
+ </para>
+ </question>
+ <answer>
+ <para>
+ This is usually the result of the firewall configuration stopping
+ the queries and / or the replies.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ How can I make a server a slave for both an internal and
+ an external view at the same time? When I tried, both views
+ on the slave were transferred from the same view on the master.
+ </para>
+ </question>
+ <answer>
+ <para>
+ You will need to give the master and slave multiple IP
+ addresses and use those to make sure you reach the correct
+ view on the other machine.
+ </para>
+ <informalexample>
+ <programlisting>
+Master: 10.0.1.1 (internal), 10.0.1.2 (external, IP alias)
+ internal:
+ match-clients { !10.0.1.2; !10.0.1.4; 10.0.1/24; };
+ notify-source 10.0.1.1;
+ transfer-source 10.0.1.1;
+ query-source address 10.0.1.1;
+ external:
+ match-clients { any; };
+ recursion no; // don't offer recursion to the world
+ notify-source 10.0.1.2;
+ transfer-source 10.0.1.2;
+ query-source address 10.0.1.2;
+
+Slave: 10.0.1.3 (internal), 10.0.1.4 (external, IP alias)
+ internal:
+ match-clients { !10.0.1.2; !10.0.1.4; 10.0.1/24; };
+ notify-source 10.0.1.3;
+ transfer-source 10.0.1.3;
+ query-source address 10.0.1.3;
+ external:
+ match-clients { any; };
+ recursion no; // don't offer recursion to the world
+ notify-source 10.0.1.4;
+ transfer-source 10.0.1.4;
+ query-source address 10.0.1.4;</programlisting>
+ </informalexample>
+ <para>
+ You put the external address on the alias so that all the other
+ dns clients on these boxes see the internal view by default.
+ </para>
+ </answer>
+ <answer>
+ <para>
+ BIND 9.3 and later: Use TSIG to select the appropriate view.
+ </para>
+ <informalexample>
+ <programlisting>
+Master 10.0.1.1:
+ key "external" {
+ algorithm hmac-md5;
+ secret "xxxxxxxx";
+ };
+ view "internal" {
+ match-clients { !key external; 10.0.1/24; };
+ ...
+ };
+ view "external" {
+ match-clients { key external; any; };
+ server 10.0.1.2 { keys external; };
+ recursion no;
+ ...
+ };
+
+Slave 10.0.1.2:
+ key "external" {
+ algorithm hmac-md5;
+ secret "xxxxxxxx";
+ };
+ view "internal" {
+ match-clients { !key external; 10.0.1/24; };
+ ...
+ };
+ view "external" {
+ match-clients { key external; any; };
+ server 10.0.1.1 { keys external; };
+ recursion no;
+ ...
+ };</programlisting>
+ </informalexample>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I get error messages like <quote>multiple RRs of singleton type</quote>
+ and <quote>CNAME and other data</quote> when transferring a zone. What
+ does this mean?
+ </para>
+ </question>
+ <answer>
+ <para>
+ These indicate a malformed master zone. You can identify
+ the exact records involved by transferring the zone using
+ dig then running named-checkzone on it.
+ </para>
+ <informalexample>
+ <programlisting>
+dig axfr example.com @master-server &gt; tmp
+named-checkzone example.com tmp</programlisting>
+ </informalexample>
+ <para>
+ A CNAME record cannot exist with the same name as another record
+ except for the DNSSEC records which prove its existence (NSEC).
+ </para>
+ <para>
+ RFC 1034, Section 3.6.2: <quote>If a CNAME RR is present at a node,
+ no other data should be present; this ensures that the data for a
+ canonical name and its aliases cannot be different. This rule also
+ insures that a cached CNAME can be used without checking with an
+ authoritative server for other RR types.</quote>
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I get error messages like <quote>named.conf:99: unexpected end
+ of input</quote> where 99 is the last line of named.conf.
+ </para>
+ </question>
+ <answer>
+ <para>
+ There are unbalanced quotes in named.conf.
+ </para>
+ </answer>
+ <answer>
+ <para>
+ Some text editors (notepad and wordpad) fail to put a line
+ title indication (e.g. CR/LF) on the last line of a
+ text file. This can be fixed by "adding" a blank line to
+ the end of the file. Named expects to see EOF immediately
+ after EOL and treats text files where this is not met as
+ truncated.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ How do I share a dynamic zone between multiple views?
+ </para>
+ </question>
+ <answer>
+ <para>
+ You choose one view to be master and the second a slave and
+ transfer the zone between views.
+ </para>
+ <informalexample>
+ <programlisting>
+Master 10.0.1.1:
+ key "external" {
+ algorithm hmac-md5;
+ secret "xxxxxxxx";
+ };
+
+ key "mykey" {
+ algorithm hmac-md5;
+ secret "yyyyyyyy";
+ };
+
+ view "internal" {
+ match-clients { !key external; 10.0.1/24; };
+ server 10.0.1.1 {
+ /* Deliver notify messages to external view. */
+ keys { external; };
+ };
+ zone "example.com" {
+ type master;
+ file "internal/example.db";
+ allow-update { key mykey; };
+ notify-also { 10.0.1.1; };
+ };
+ };
+
+ view "external" {
+ match-clients { key external; any; };
+ zone "example.com" {
+ type slave;
+ file "external/example.db";
+ masters { 10.0.1.1; };
+ transfer-source { 10.0.1.1; };
+ // allow-update-forwarding { any; };
+ // allow-notify { ... };
+ };
+ };</programlisting>
+ </informalexample>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I get a error message like <quote>zone wireless.ietf56.ietf.org/IN:
+ loading master file primaries/wireless.ietf56.ietf.org: no
+ owner</quote>.
+ </para>
+ </question>
+ <answer>
+ <para>
+ This error is produced when a line in the master file
+ contains leading white space (tab/space) but the is no
+ current record owner name to inherit the name from. Usually
+ this is the result of putting white space before a comment,
+ forgetting the "@" for the SOA record, or indenting the master
+ file.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ Why are my logs in GMT (UTC).
+ </para>
+ </question>
+ <answer>
+ <para>
+ You are running chrooted (-t) and have not supplied local timezone
+ information in the chroot area.
+ </para>
+ <simplelist>
+ <member>FreeBSD: /etc/localtime</member>
+ <member>Solaris: /etc/TIMEZONE and /usr/share/lib/zoneinfo</member>
+ <member>OSF: /etc/zoneinfo/localtime</member>
+ </simplelist>
+ <para>
+ See also tzset(3) and zic(8).
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I get <quote>rndc: connect failed: connection refused</quote> when
+ I try to run rndc.
+ </para>
+ </question>
+ <answer>
+ <para>
+ This is usually a configuration error.
+ </para>
+ <para>
+ First ensure that named is running and no errors are being
+ reported at startup (/var/log/messages or equivalent).
+ Running "named -g &lt;usual arguments&gt;" from a title
+ can help at this point.
+ </para>
+ <para>
+ Secondly ensure that named is configured to use rndc either
+ by "rndc-confgen -a", rndc-confgen or manually. The
+ Administrators Reference manual has details on how to do
+ this.
+ </para>
+ <para>
+ Old versions of rndc-confgen used localhost rather than
+ 127.0.0.1 in /etc/rndc.conf for the default server. Update
+ /etc/rndc.conf if necessary so that the default server
+ listed in /etc/rndc.conf matches the addresses used in
+ named.conf. "localhost" has two address (127.0.0.1 and
+ ::1).
+ </para>
+ <para>
+ If you use "rndc-confgen -a" and named is running with -t or -u
+ ensure that /etc/rndc.conf has the correct ownership and that
+ a copy is in the chroot area. You can do this by re-running
+ "rndc-confgen -a" with appropriate -t and -u arguments.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I get <quote>transfer of 'example.net/IN' from 192.168.4.12#53:
+ failed while receiving responses: permission denied</quote> error
+ messages.
+ </para>
+ </question>
+ <answer>
+ <para>
+ These indicate a filesystem permission error preventing
+ named creating / renaming the temporary file. These will
+ usually also have other associated error messages like
+ </para>
+ <informalexample>
+ <programlisting>
+"dumping master file: sl/tmp-XXXX5il3sQ: open: permission denied"</programlisting>
+ </informalexample>
+ <para>
+ Named needs write permission on the directory containing
+ the file. Named writes the new cache file to a temporary
+ file then renames it to the name specified in named.conf
+ to ensure that the contents are always complete. This is
+ to prevent named loading a partial zone in the event of
+ power failure or similar interrupting the write of the
+ master file.
+ </para>
+ <para>
+ Note file names are relative to the directory specified in
+ options and any chroot directory ([&lt;chroot
+ dir&gt;/][&lt;options dir&gt;]).
+ </para>
+ <informalexample>
+ <para>
+ If named is invoked as "named -t /chroot/DNS" with
+ the following named.conf then "/chroot/DNS/var/named/sl"
+ needs to be writable by the user named is running as.
+ </para>
+ <programlisting>
+options {
+ directory "/var/named";
+};
+
+zone "example.net" {
+ type slave;
+ file "sl/example.net";
+ masters { 192.168.4.12; };
+};</programlisting>
+ </informalexample>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I want to forward all DNS queries from my caching nameserver to
+ another server. But there are some domains which have to be
+ served locally, via rbldnsd.
+ </para>
+ <para>
+ How do I achieve this ?
+ </para>
+ </question>
+ <answer>
+ <programlisting>
+options {
+ forward only;
+ forwarders { &lt;ip.of.primary.nameserver&gt;; };
+};
+
+zone "sbl-xbl.spamhaus.org" {
+ type forward; forward only;
+ forwarders { &lt;ip.of.rbldns.server&gt; port 530; };
+};
+
+zone "list.dsbl.org" {
+ type forward; forward only;
+ forwarders { &lt;ip.of.rbldns.server&gt; port 530; };
+};
+ </programlisting>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ Can you help me understand how BIND 9 uses memory to store
+ DNS zones?
+ </para>
+ <para>
+ Some times it seems to take several times the amount of
+ memory it needs to store the zone.
+ </para>
+ </question>
+ <answer>
+ <para>
+ When reloading a zone named my have multiple copies of
+ the zone in memory at one time. The zone it is serving
+ and the one it is loading. If reloads are ultra fast it
+ can have more still.
+ </para>
+ <para>
+ e.g. Ones that are transferring out, the one that it is
+ serving and the one that is loading.
+ </para>
+ <para>
+ BIND 8 destroyed the zone before loading and also killed
+ off outgoing transfers of the zone.
+ </para>
+ <para>
+ The new strategy allows slaves to get copies of the new
+ zone regardless of how often the master is loaded compared
+ to the transfer time. The slave might skip some intermediate
+ versions but the transfers will complete and it will keep
+ reasonably in sync with the master.
+ </para>
+ <para>
+ The new strategy also allows the master to recover from
+ syntax and other errors in the master file as it still
+ has an in-core copy of the old contents.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I want to use IPv6 locally but I don't have a external IPv6
+ connection. External lookups are slow.
+ </para>
+ </question>
+ <answer>
+ <para>
+ You can use server clauses to stop named making external lookups
+ over IPv6.
+ </para>
+ <programlisting>
+server fd81:ec6c:bd62::/48 { bogus no; }; // site ULA prefix
+server ::/0 { bogus yes; };
+</programlisting>
+ </answer>
+ </qandaentry>
+
+ </qandadiv> <!-- Configuration and Setup Questions -->
+
+ <qandadiv><title>Operations Questions</title>
+
+ <qandaentry>
+ <question>
+ <para>
+ How to change the nameservers for a zone?
+ </para>
+ </question>
+ <answer>
+ <para>
+ Step 1: Ensure all nameservers, new and old, are serving the
+ same zone content.
+ </para>
+ <para>
+ Step 2: Work out the maximum TTL of the NS RRset in the parent and child
+ zones. This is the time it will take caches to be clear of a
+ particular version of the NS RRset.
+ If you are just removing nameservers you can skip to Step 6.
+ </para>
+ <para>
+ Step 3: Add new nameservers to the NS RRset for the zone and
+ wait until all the servers for the zone are answering with this
+ new NS RRset.
+ </para>
+ <para>
+ Step 4: Inform the parent zone of the new NS RRset then wait for all the
+ parent servers to be answering with the new NS RRset.
+ </para>
+ <para>
+ Step 5: Wait for cache to be clear of the old NS RRset.
+ See Step 2 for how long.
+ If you are just adding nameservers you are done.
+ </para>
+ <para>
+ Step 6: Remove any old nameservers from the zones NS RRset and
+ wait for all the servers for the zone to be serving the new NS RRset.
+ </para>
+ <para>
+ Step 7: Inform the parent zone of the new NS RRset then wait for all the
+ parent servers to be answering with the new NS RRset.
+ </para>
+ <para>
+ Step 8: Wait for cache to be clear of the old NS RRset.
+ See Step 2 for how long.
+ </para>
+ <para>
+ Step 9: Turn off the old nameservers or remove the zone entry from
+ the configuration of the old nameservers.
+ </para>
+ <para>
+ Step 10: Increment the serial number and wait for the change to
+ be visible in all nameservers for the zone. This ensures that
+ zone transfers are still working after the old servers are
+ decommissioned.
+ </para>
+ <para>
+ Note: the above procedure is designed to be transparent
+ to dns clients. Decommissioning the old servers too early
+ will result in some clients not being able to look up
+ answers in the zone.
+ </para>
+ <para>
+ Note: while it is possible to run the addition and removal
+ stages together it is not recommended.
+ </para>
+ </answer>
+ </qandaentry>
+
+ </qandadiv> <!-- Operations Questions -->
+
+ <qandadiv><title>General Questions</title>
+
+ <qandaentry>
+ <question>
+ <para>
+ I keep getting log messages like the following. Why?
+ </para>
+ <para>
+ Dec 4 23:47:59 client 10.0.0.1#1355: updating zone
+ 'example.com/IN': update failed: 'RRset exists (value
+ dependent)' prerequisite not satisfied (NXRRSET)
+ </para>
+ </question>
+ <answer>
+ <para>
+ DNS updates allow the update request to test to see if
+ certain conditions are met prior to proceeding with the
+ update. The message above is saying that conditions were
+ not met and the update is not proceeding. See doc/rfc/rfc2136.txt
+ for more details on prerequisites.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I keep getting log messages like the following. Why?
+ </para>
+ <para>
+ Jun 21 12:00:00.000 client 10.0.0.1#1234: update denied
+ </para>
+ </question>
+ <answer>
+ <para>
+ Someone is trying to update your DNS data using the RFC2136
+ Dynamic Update protocol. Windows 2000 machines have a habit
+ of sending dynamic update requests to DNS servers without
+ being specifically configured to do so. If the update
+ requests are coming from a Windows 2000 machine, see
+ <ulink
+ url="http://support.microsoft.com/support/kb/articles/q246/8/04.asp">
+ &lt;http://support.microsoft.com/support/kb/articles/q246/8/04.asp&gt;</ulink>
+ for information about how to turn them off.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ When I do a "dig . ns", many of the A records for the root
+ servers are missing. Why?
+ </para>
+ </question>
+ <answer>
+ <para>
+ This is normal and harmless. It is a somewhat confusing
+ side effect of the way BIND 9 does RFC2181 trust ranking
+ and of the efforts BIND 9 makes to avoid promoting glue
+ into answers.
+ </para>
+ <para>
+ When BIND 9 first starts up and primes its cache, it receives
+ the root server addresses as additional data in an authoritative
+ response from a root server, and these records are eligible
+ for inclusion as additional data in responses. Subsequently
+ it receives a subset of the root server addresses as
+ additional data in a non-authoritative (referral) response
+ from a root server. This causes the addresses to now be
+ considered non-authoritative (glue) data, which is not
+ eligible for inclusion in responses.
+ </para>
+ <para>
+ The server does have a complete set of root server addresses
+ cached at all times, it just may not include all of them
+ as additional data, depending on whether they were last
+ received as answers or as glue. You can always look up the
+ addresses with explicit queries like "dig a.root-servers.net A".
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ Why don't my zones reload when I do an "rndc reload" or SIGHUP?
+ </para>
+ </question>
+ <answer>
+ <para>
+ A zone can be updated either by editing zone files and
+ reloading the server or by dynamic update, but not both.
+ If you have enabled dynamic update for a zone using the
+ "allow-update" option, you are not supposed to edit the
+ zone file by hand, and the server will not attempt to reload
+ it.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ Why is named listening on UDP port other than 53?
+ </para>
+ </question>
+ <answer>
+ <para>
+ Named uses a system selected port to make queries of other
+ nameservers. This behaviour can be overridden by using
+ query-source to lock down the port and/or address. See
+ also notify-source and transfer-source.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I get warning messages like <quote>zone example.com/IN: refresh:
+ failure trying master 1.2.3.4#53: timed out</quote>.
+ </para>
+ </question>
+ <answer>
+ <para>
+ Check that you can make UDP queries from the slave to the master
+ </para>
+ <informalexample>
+ <programlisting>
+dig +norec example.com soa @1.2.3.4</programlisting>
+ </informalexample>
+ <para>
+ You could be generating queries faster than the slave can
+ cope with. Lower the serial query rate.
+ </para>
+ <informalexample>
+ <programlisting>
+serial-query-rate 5; // default 20</programlisting>
+ </informalexample>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I don't get RRSIG's returned when I use "dig +dnssec".
+ </para>
+ </question>
+ <answer>
+ <para>
+ You need to ensure DNSSEC is enabled (dnssec-enable yes;).
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ Can a NS record refer to a CNAME.
+ </para>
+ </question>
+ <answer>
+ <para>
+ No. The rules for glue (copies of the *address* records
+ in the parent zones) and additional section processing do
+ not allow it to work.
+ </para>
+ <para>
+ You would have to add both the CNAME and address records
+ (A/AAAA) as glue to the parent zone and have CNAMEs be
+ followed when doing additional section processing to make
+ it work. No nameserver implementation supports either of
+ these requirements.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ What does <quote>RFC 1918 response from Internet for
+ 0.0.0.10.IN-ADDR.ARPA</quote> mean?
+ </para>
+ </question>
+ <answer>
+ <para>
+ If the IN-ADDR.ARPA name covered refers to a internal address
+ space you are using then you have failed to follow RFC 1918
+ usage rules and are leaking queries to the Internet. You
+ should establish your own zones for these addresses to prevent
+ you querying the Internet's name servers for these addresses.
+ Please see <ulink url="http://as112.net/">&lt;http://as112.net/&gt;</ulink>
+ for details of the problems you are causing and the counter
+ measures that have had to be deployed.
+ </para>
+ <para>
+ If you are not using these private addresses then a client
+ has queried for them. You can just ignore the messages,
+ get the offending client to stop sending you these messages
+ as they are most probably leaking them or setup your own zones
+ empty zones to serve answers to these queries.
+ </para>
+ <informalexample>
+ <programlisting>
+zone "10.IN-ADDR.ARPA" {
+ type master;
+ file "empty";
+};
+
+zone "16.172.IN-ADDR.ARPA" {
+ type master;
+ file "empty";
+};
+
+...
+
+zone "31.172.IN-ADDR.ARPA" {
+ type master;
+ file "empty";
+};
+
+zone "168.192.IN-ADDR.ARPA" {
+ type master;
+ file "empty";
+};
+
+empty:
+@ 10800 IN SOA &lt;name-of-server&gt;. &lt;contact-email&gt;. (
+ 1 3600 1200 604800 10800 )
+@ 10800 IN NS &lt;name-of-server&gt;.</programlisting>
+ </informalexample>
+ <para>
+ <note>
+ Future versions of named are likely to do this automatically.
+ </note>
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ Will named be affected by the 2007 changes to daylight savings
+ rules in the US.
+ </para>
+ </question>
+ <answer>
+ <para>
+ No, so long as the machines internal clock (as reported
+ by "date -u") remains at UTC. The only visible change
+ if you fail to upgrade your OS, if you are in a affected
+ area, will be that log messages will be a hour out during
+ the period where the old rules do not match the new rules.
+ </para>
+ <para>
+ For most OS's this change just means that you need to
+ update the conversion rules from UTC to local time.
+ Normally this involves updating a file in /etc (which
+ sets the default timezone for the machine) and possibly
+ a directory which has all the conversion rules for the
+ world (e.g. /usr/share/zoneinfo). When updating the OS
+ do not forget to update any chroot areas as well.
+ See your OS's documentation for more details.
+ </para>
+ <para>
+ The local timezone conversion rules can also be done on
+ a individual basis by setting the TZ environment variable
+ appropriately. See your OS's documentation for more
+ details.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ Is there a bugzilla (or other tool) database that mere
+ mortals can have (read-only) access to for bind?
+ </para>
+ </question>
+ <answer>
+ <para>
+ No. The BIND 9 bug database is kept closed for a number
+ of reasons. These include, but are not limited to, that
+ the database contains proprietory information from people
+ reporting bugs. The database has in the past and may in
+ future contain unfixed bugs which are capable of bringing
+ down most of the Internet's DNS infrastructure.
+ </para>
+ <para>
+ The release pages for each version contain up to date
+ lists of bugs that have been fixed post release. That
+ is as close as we can get to providing a bug database.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ Why do queries for NSEC3 records fail to return the NSEC3 record?
+ </para>
+ </question>
+ <answer>
+ <para>
+ NSEC3 records are strictly meta data and can only be
+ returned in the authority section. This is done so that
+ signing the zone using NSEC3 records does not bring names
+ into existance that do not exist in the unsigned version
+ of the zone.
+ </para>
+ </answer>
+ </qandaentry>
+
+ </qandadiv> <!-- General Questions -->
+
+ <qandadiv><title>Operating-System Specific Questions</title>
+
+ <qandadiv><title>HPUX</title>
+
+ <qandaentry>
+ <question>
+ <para>I get the following error trying to configure BIND:
+<programlisting>checking if unistd.h or sys/types.h defines fd_set... no
+configure: error: need either working unistd.h or sys/select.h</programlisting>
+ </para>
+ </question>
+ <answer>
+ <para>
+ You have attempted to configure BIND with the bundled C compiler.
+ This compiler does not meet the minimum compiler requirements to
+ for building BIND. You need to install a ANSI C compiler and / or
+ teach configure how to find the ANSI C compiler. The later can
+ be done by adjusting the PATH environment variable and / or
+ specifying the compiler via CC.
+ </para>
+ <informalexample>
+ <programlisting>./configure CC=&lt;compiler&gt; ...</programlisting>
+ </informalexample>
+ </answer>
+ </qandaentry>
+
+ </qandadiv> <!-- HPUX -->
+
+ <qandadiv><title>Linux</title>
+
+ <qandaentry>
+ <question>
+ <para>
+ Why do I get the following errors:
+<programlisting>general: errno2result.c:109: unexpected error:
+general: unable to convert errno to isc_result: 14: Bad address
+client: UDP client handler shutting down due to fatal receive error: unexpected error</programlisting>
+ </para>
+ </question>
+ <answer>
+ <para>
+ This is the result of a Linux kernel bug.
+ </para>
+ <para>
+ See:
+ <ulink url="http://marc.theaimsgroup.com/?l=linux-netdev&amp;m=113081708031466&amp;w=2">&lt;http://marc.theaimsgroup.com/?l=linux-netdev&amp;m=113081708031466&amp;w=2&gt;</ulink>
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ Why does named lock up when it attempts to connect over IPSEC tunnels?
+ </para>
+ </question>
+ <answer>
+ <para>
+ This is due to a kernel bug where the fact that a socket is marked
+ non-blocking is ignored. It is reported that setting
+ xfrm_larval_drop to 1 helps but this may have negative side effects.
+ See:
+<ulink url="https://bugzilla.redhat.com/show_bug.cgi?id=427629">&lt;https://bugzilla.redhat.com/show_bug.cgi?id=427629&gt;</ulink>
+ and
+<ulink url="http://lkml.org/lkml/2007/12/4/260">&lt;http://lkml.org/lkml/2007/12/4/260&gt;</ulink>.
+ </para>
+ <para>
+ xfrm_larval_drop can be set to 1 by the following procedure:
+<programlisting>
+echo "1" &gt; proc/sys/net/core/xfrm_larval_drop</programlisting>
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ Why do I see 5 (or more) copies of named on Linux?
+ </para>
+ </question>
+ <answer>
+ <para>
+ Linux threads each show up as a process under ps. The
+ approximate number of threads running is n+4, where n is
+ the number of CPUs. Note that the amount of memory used
+ is not cumulative; if each process is using 10M of memory,
+ only a total of 10M is used.
+ </para>
+ <para>
+ Newer versions of Linux's ps command hide the individual threads
+ and require -L to display them.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ Why does BIND 9 log <quote>permission denied</quote> errors accessing
+ its configuration files or zones on my Linux system even
+ though it is running as root?
+ </para>
+ </question>
+ <answer>
+ <para>
+ On Linux, BIND 9 drops most of its root privileges on
+ startup. This including the privilege to open files owned
+ by other users. Therefore, if the server is running as
+ root, the configuration files and zone files should also
+ be owned by root.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I get the error message <quote>named: capset failed: Operation
+ not permitted</quote> when starting named.
+ </para>
+ </question>
+ <answer>
+ <para>
+ The capability module, part of "Linux Security Modules/LSM",
+ has not been loaded into the kernel. See insmod(8), modprobe(8).
+ </para>
+ <para>
+ The relevant modules can be loaded by running:
+<programlisting>
+modprobe commoncap
+modprobe capability</programlisting>
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I'm running BIND on Red Hat Enterprise Linux or Fedora Core -
+ </para>
+ <para>
+ Why can't named update slave zone database files?
+ </para>
+ <para>
+ Why can't named create DDNS journal files or update
+ the master zones from journals?
+ </para>
+ <para>
+ Why can't named create custom log files?
+ </para>
+ </question>
+
+ <answer>
+ <para>
+ Red Hat Security Enhanced Linux (SELinux) policy security
+ protections :
+ </para>
+
+ <para>
+ Red Hat have adopted the National Security Agency's
+ SELinux security policy (see <ulink
+ url="http://www.nsa.gov/selinux">&lt;http://www.nsa.gov/selinux&gt;</ulink>)
+ and recommendations for BIND security , which are more
+ secure than running named in a chroot and make use of
+ the bind-chroot environment unnecessary .
+ </para>
+
+ <para>
+ By default, named is not allowed by the SELinux policy
+ to write, create or delete any files EXCEPT in these
+ directories:
+ <informalexample>
+ <programlisting>
+$ROOTDIR/var/named/slaves
+$ROOTDIR/var/named/data
+$ROOTDIR/var/tmp
+ </programlisting>
+ </informalexample>
+ where $ROOTDIR may be set in /etc/sysconfig/named if
+ bind-chroot is installed.
+ </para>
+
+ <para>
+ The SELinux policy particularly does NOT allow named to modify
+ the $ROOTDIR/var/named directory, the default location for master
+ zone database files.
+ </para>
+
+ <para>
+ SELinux policy overrules file access permissions - so
+ even if all the files under /var/named have ownership
+ named:named and mode rw-rw-r--, named will still not be
+ able to write or create files except in the directories
+ above, with SELinux in Enforcing mode.
+ </para>
+
+ <para>
+ So, to allow named to update slave or DDNS zone files,
+ it is best to locate them in $ROOTDIR/var/named/slaves,
+ with named.conf zone statements such as:
+ <informalexample>
+ <programlisting>
+zone "slave.zone." IN {
+ type slave;
+ file "slaves/slave.zone.db";
+ ...
+};
+zone "ddns.zone." IN {
+ type master;
+ allow-updates {...};
+ file "slaves/ddns.zone.db";
+};
+ </programlisting>
+ </informalexample>
+ </para>
+
+ <para>
+ To allow named to create its cache dump and statistics
+ files, for example, you could use named.conf options
+ statements such as:
+ <informalexample>
+ <programlisting>
+options {
+ ...
+ dump-file "/var/named/data/cache_dump.db";
+ statistics-file "/var/named/data/named_stats.txt";
+ ...
+};
+ </programlisting>
+ </informalexample>
+ </para>
+
+ <para>
+ You can also tell SELinux to allow named to update any
+ zone database files, by setting the SELinux tunable boolean
+ parameter 'named_write_master_zones=1', using the
+ system-config-securitylevel GUI, using the 'setsebool'
+ command, or in /etc/selinux/targeted/booleans.
+ </para>
+
+ <para>
+ You can disable SELinux protection for named entirely by
+ setting the 'named_disable_trans=1' SELinux tunable boolean
+ parameter.
+ </para>
+
+ <para>
+ The SELinux named policy defines these SELinux contexts for named:
+ <informalexample>
+ <programlisting>
+named_zone_t : for zone database files - $ROOTDIR/var/named/*
+named_conf_t : for named configuration files - $ROOTDIR/etc/{named,rndc}.*
+named_cache_t: for files modifiable by named - $ROOTDIR/var/{tmp,named/{slaves,data}}
+ </programlisting>
+ </informalexample>
+ </para>
+
+ <para>
+ If you want to retain use of the SELinux policy for named,
+ and put named files in different locations, you can do
+ so by changing the context of the custom file locations
+ .
+ </para>
+
+ <para>
+ To create a custom configuration file location, e.g.
+ '/root/named.conf', to use with the 'named -c' option,
+ do:
+ <informalexample>
+ <programlisting>
+# chcon system_u:object_r:named_conf_t /root/named.conf
+ </programlisting>
+ </informalexample>
+ </para>
+
+ <para>
+ To create a custom modifiable named data location, e.g.
+ '/var/log/named' for a log file, do:
+ <informalexample>
+ <programlisting>
+# chcon system_u:object_r:named_cache_t /var/log/named
+ </programlisting>
+ </informalexample>
+ </para>
+
+ <para>
+ To create a custom zone file location, e.g. /root/zones/, do:
+ <informalexample>
+ <programlisting>
+# chcon system_u:object_r:named_zone_t /root/zones/{.,*}
+ </programlisting>
+ </informalexample>
+ </para>
+
+ <para>
+ See these man-pages for more information : selinux(8),
+ named_selinux(8), chcon(1), setsebool(8)
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ Listening on individual IPv6 interfaces does not work.
+ </para>
+ </question>
+ <answer>
+ <para>
+ This is usually due to "/proc/net/if_inet6" not being available
+ in the chroot file system. Mount another instance of "proc"
+ in the chroot file system.
+ </para>
+ <para>
+ This can be be made permanent by adding a second instance to
+ /etc/fstab.
+ <informalexample>
+ <programlisting>
+proc /proc proc defaults 0 0
+proc /var/named/proc proc defaults 0 0</programlisting>
+ </informalexample>
+ </para>
+ </answer>
+ </qandaentry>
+
+ </qandadiv> <!-- Linux -->
+
+ <qandadiv><title>Windows</title>
+
+ <qandaentry>
+ <question>
+ <para>
+ Zone transfers from my BIND 9 master to my Windows 2000
+ slave fail. Why?
+ </para>
+ </question>
+ <answer>
+ <para>
+ This may be caused by a bug in the Windows 2000 DNS server
+ where DNS messages larger than 16K are not handled properly.
+ This can be worked around by setting the option "transfer-format
+ one-answer;". Also check whether your zone contains domain
+ names with embedded spaces or other special characters,
+ like "John\032Doe\213s\032Computer", since such names have
+ been known to cause Windows 2000 slaves to incorrectly
+ reject the zone.
+ </para>
+ </answer>
+ </qandaentry>
+
+ <qandaentry>
+ <question>
+ <para>
+ I get <quote>Error 1067</quote> when starting named under Windows.
+ </para>
+ </question>
+ <answer>
+ <para>
+ This is the service manager saying that named exited. You
+ need to examine the Application log in the EventViewer to
+ find out why.
+ </para>
+ <para>
+ Common causes are that you failed to create "named.conf"
+ (usually "C:\windows\dns\etc\named.conf") or failed to
+ specify the directory in named.conf.
+ </para>
+ <informalexample>
+ <programlisting>
+options {
+ Directory "C:\windows\dns\etc";
+};</programlisting>
+ </informalexample>
+ </answer>
+ </qandaentry>
+
+ </qandadiv> <!-- Windows -->
+
+ <qandadiv><title>FreeBSD</title>
+
+ <qandaentry>
+ <question>
+ <para>
+ I have FreeBSD 4.x and "rndc-confgen -a" just sits there.
+ </para>
+ </question>
+ <answer>
+ <para>
+ /dev/random is not configured. Use rndcontrol(8) to tell
+ the kernel to use certain interrupts as a source of random
+ events. You can make this permanent by setting rand_irqs
+ in /etc/rc.conf.
+ </para>
+ <informalexample>
+ <programlisting>
+/etc/rc.conf
+rand_irqs="3 14 15"</programlisting>
+ </informalexample>
+ <para>
+ See also
+ <ulink url="http://people.freebsd.org/~dougb/randomness.html">
+ &lt;http://people.freebsd.org/~dougb/randomness.html&gt;</ulink>.
+ </para>
+ </answer>
+ </qandaentry>
+
+ </qandadiv> <!-- FreeBSD -->
+
+ <qandadiv><title>Solaris</title>
+
+ <qandaentry>
+ <question>
+ <para>
+ How do I integrate BIND 9 and Solaris SMF
+ </para>
+ </question>
+ <answer>
+ <para>
+ Sun has a blog entry describing how to do this.
+ </para>
+ <para>
+ <ulink
+ url="http://blogs.sun.com/roller/page/anay/Weblog?catname=%2FSolaris">
+ &lt;http://blogs.sun.com/roller/page/anay/Weblog?catname=%2FSolaris&gt;
+ </ulink>
+ </para>
+ </answer>
+ </qandaentry>
+
+ </qandadiv>
+
+ <qandadiv><title>Apple Mac OS X</title>
+
+ <qandaentry>
+ <question>
+ <para>
+ How do I run BIND 9 on Apple Mac OS X?
+ </para>
+ </question>
+ <answer>
+ <para>
+ If you run Tiger(Mac OS 10.4) or later then this is all you need to do:
+ </para>
+ <informalexample>
+ <programlisting>
+% sudo rndc-confgen > /etc/rndc.conf</programlisting>
+ </informalexample>
+ <para>
+ Copy the key statement from /etc/rndc.conf into /etc/rndc.key, e.g.:
+ </para>
+ <informalexample>
+ <programlisting>
+key "rndc-key" {
+ algorithm hmac-md5;
+ secret "uvceheVuqf17ZwIcTydddw==";
+};</programlisting>
+ </informalexample>
+ <para>
+ Then start the relevant service:
+ </para>
+ <informalexample>
+ <programlisting>
+% sudo service org.isc.named start</programlisting>
+ </informalexample>
+ <para>
+ This is persistent upon a reboot, so you will have to do it only once.
+ </para>
+ </answer>
+
+ <answer>
+ <para>
+ Alternatively you can just generate /etc/rndc.key by running:
+ </para>
+ <informalexample>
+ <programlisting>
+% sudo rndc-confgen -a</programlisting>
+ </informalexample>
+ <para>
+ Then start the relevant service:
+ </para>
+ <informalexample>
+ <programlisting>
+% sudo service org.isc.named start</programlisting>
+ </informalexample>
+ <para>
+ Named will look for /etc/rndc.key when it starts if it
+ doesn't have a controls section or the existing controls are
+ missing keys sub-clauses. This is persistent upon a
+ reboot, so you will have to do it only once.
+ </para>
+ </answer>
+ </qandaentry>
+
+ </qandadiv>
+
+ </qandadiv> <!-- Operating-System Specific Questions -->
+
+ </qandaset>
+</article>