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author | Sam Hartman <hartmans@mit.edu> | 1996-11-02 06:57:42 +0000 |
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committer | Sam Hartman <hartmans@mit.edu> | 1996-11-02 06:57:42 +0000 |
commit | 666978e8274fa841c11b7622373daeb3a260ea10 (patch) | |
tree | 394b5ea27bfc84f587d344753c71317877dee50b /src/util/send-pr/README | |
parent | bb7884021f31e7bb0a7e6945c6d0039ffd0256b5 (diff) | |
download | krb5-666978e8274fa841c11b7622373daeb3a260ea10.tar.gz krb5-666978e8274fa841c11b7622373daeb3a260ea10.tar.xz krb5-666978e8274fa841c11b7622373daeb3a260ea10.zip |
Initial revision
git-svn-id: svn://anonsvn.mit.edu/krb5/trunk@9284 dc483132-0cff-0310-8789-dd5450dbe970
Diffstat (limited to 'src/util/send-pr/README')
-rw-r--r-- | src/util/send-pr/README | 43 |
1 files changed, 43 insertions, 0 deletions
diff --git a/src/util/send-pr/README b/src/util/send-pr/README new file mode 100644 index 0000000000..b479179555 --- /dev/null +++ b/src/util/send-pr/README @@ -0,0 +1,43 @@ + send-pr - sends bug reports to a central support site + +`send-pr' uses electronic mail to submit support questions and +software bugs to a central site. No piece of software is perfect, and +software organizations understand this `send-pr' is designed to allow +users who have problems to submit reports of these problems to sites +responsible for supporting the software in question, in a defined form +which can be read by an electronically managed database. + +`send-pr' is part of a suite of programs known collectively as GNATS, +an acronym for Problem Report Management System. GNATS consists of +several programs which, used in concert, formulate and partially +administer a database of Problem Reports, or PRs, at a central support +site. A PR goes through several states in its lifetime; GNATS tracks +the PR and all information associated with it through each state and +finally acts as an archive for PRs which have been resolved. + +The same engine can be used to submit bugs to any number of support +sites by setting up aliases for each of them; `send-pr' error-checks +each PR as it is sent to be sure that the category specified matches a +category supported by the site in question. + +`send-pr' invokes an editor on a problem report template (after trying +to fill in some fields with reasonable default values). When you exit +the editor, `send-pr' sends the completed form to the support site. +At the support site, the PR is assigned a unique number and is stored +in the GNATS database according to its category and customer-id. GNATS +automatically replies with an acknowledgement, citing the category and +the PR number. + +See the Texinfo file `send-pr.texi' or the Info file `send-pr.info' +for detailed installation and usage information. + +See the file MANIFEST for a list of the files which should have +accompanied this distribution. + +See `send-pr.texi', `send-pr.info', or the file INSTALL for the +installation procedure for `send-pr'. + + +Copyright (c) 1993, Free Software Foundation, Inc. +See the file COPYING for copyright information concerning this +distribution and all its components. |