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+// Copyright (c) 2005 DMTF. All rights reserved.
+// <change cr="ArchCR00066.004" type="add">Add UmlPackagePath
+// qualifier values to CIM Schema.</change>
+// ==================================================================
+// CIM_SupportAccess
+// ==================================================================
+ [Version ( "2.6.0" ),
+ UMLPackagePath ( "CIM::Core::ProductFRU" ),
+ Description (
+ "The CIM_SupportAccess association defines how to obtain "
+ "assistance for a Product." )]
+class CIM_SupportAccess : CIM_ManagedElement {
+
+ [Key, Description (
+ "SupportAccessID is an arbitrary, free form string "
+ "defined by the Product Vendor or by the organization "
+ "that deploys the Product. This property, since it is a "
+ "key, should be unique throughout the enterprise." ),
+ MaxLen ( 256 )]
+ string SupportAccessId;
+
+ [Override ( "Description" ),
+ Description (
+ "A textual description of the type of Support provided." ),
+ MappingStrings { "MIF.DMTF|Support|001.3" }]
+ string Description;
+
+ [Description (
+ "CommunicationInfo provides the details of the "
+ "Communication Mode. For example, if the "
+ "CommunicationMode is \'Phone\', CommunicationInfo "
+ "specifies the phone number to be called." ),
+ MappingStrings { "MIF.DMTF|FRU|002.11", "MIF.DMTF|FRU|002.12" }]
+ string CommunicationInfo;
+
+ [Description (
+ "CommunicationMode defines the form of communication in "
+ "order to obtain support. For example, phone "
+ "communication (value =2), fax (3) or email (8) can be "
+ "specified." ),
+ ValueMap { "1", "2", "3", "4", "5", "6", "7", "8" },
+ Values { "Other", "Phone", "Fax", "BBS", "Online Service",
+ "Web Page", "FTP", "E-mail" },
+ MappingStrings { "MIF.DMTF|Support|001.5" }]
+ uint16 CommunicationMode;
+
+ [Description (
+ "Locale defines the geographic region and/or language "
+ "dialect to which this Support resource pertains." ),
+ MaxLen ( 64 ),
+ MappingStrings { "MIF.DMTF|Support|001.2" }]
+ string Locale;
+
+
+};