path: root/faq/en/faq_001.xml

<?xml version="1.0" encoding="ISO-8859-15"?>
  <chapter>
   <qandaset>
   <qandadiv id="faq-general">
    <title>Sylpheed FAQ - General information</title>

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   <qandaentry>
    <question id="faq-languages">
      <para>
        Are there FAQ's in other languages?
      </para>
    </question>
    <answer>
      <para>
       Yes. Here are links to several translations:

        <itemize>
         <item><url url="http://sylpheeddoc.sourceforge.net/fr/faq/faq.html" name="SYLPHEED FAQ in French"> Translated by Olivier Delhomme.</item>
         <item><url url="http://sylpheeddoc.sourceforge.net/de/faq/faq.html" name="SYLPHEED FAQ in German"> Translated by Nicolas Kaiser.</item>
         <item><url url="http://sylpheeddoc.sourceforge.net/es/faq/faq.html" name="SYLPHEED FAQ in Spanish"> Translated by Ricardo  Mones Lastra.</item>
         <item><url url="http://silver.lacmhacarh.gr.jp/sylpheed/sylpheedfaq-ja.htm" name="SYLPHEED FAQ in Japanese"> courtesy of WAKAI "SilverRain" Kazunao.</item>
         <item><url url="http://www.cs.uoi.gr/~csst9910/el_sylfaq.html" name="SYLPHEED FAQ in Greek"> courtesy of Theofilos Intzoglou.</item>
         <item><url url="http://hem.passagen.se/webplats/sylpheed-faq-se.html" name="Swedish FAQ">, courtesy of Mattias Stergren.</item>
         <item><url url="http://sylpheed.goodhorse.idv.tw/faq/sylpheed-faq.html" name="Traditional Chinese FAQ">, courtesy of Franklin.</item>
        </itemize>
        You can download this FAQ from <url url="http://sylpheeddoc.sf.net" name="http://sylpheeddoc.sf.net">
      </para>
    </answer>
  </qandaentry>

  <qandaentry>
    <question id="faq-what-sylpheed">
      <para>
        What is Sylpheed?
      </para>
    </question>
    <answer>
      <para>
        Sylpheed is  an e-mail client (& news  reader)  based on GTK+,
        running on the X Window System, and aiming for
        <itemize>
         <item>Quick response</item>
         <item>Graceful, and sophisticated interface</item>
         <item>Easy configuration, intuitive operation</item>
         <item>Abundant features</item>
        </itemize>
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-get-sylpheed">
      <para>
        Where can I get Sylpheed?
      </para>
    </question>
    <answer>
      <para>
        You can download it from <tt><url
        url="http://sylpheed.good-day.net"
        name="sylpheed.good-day.net"></tt> There are links to download
        the tarball sources,  and  also links to  sites  where you can
        download  RPM's (for Redhat and   Mandrake), DEB packages for
        Debian, and installations for Solaris and FreeBSD.
      </para>
    </answer>
  </qandaentry>

  <qandaentry>
    <question id="faq-writes-sylpheed">
      <para> 
         Who writes Sylpheed?
      </para>
    </question>
    <answer>
      <para>
         Hiroyuki Yamamoto (<tt>hiro-y@kcn.ne.jp</tt>)
      </para>
    </answer>
  </qandaentry>

  <qandaentry>
    <question id="faq-sylpheed-name">
      <para>
         What does the name Sylpheed mean?
      </para>
    </question>
    <answer>
      <para>
         It means 'light weight', like air. This comes from the
         name of the wind spirits, the Sylphs.
      </para>
    </answer>
  </qandaentry>

  <qandaentry>
    <question id="faq-sylpheed-store-mail">
      <para>
         How does Sylpheed store mails?
      </para>
    </question>
    <answer>
      <para>
         Mails are stored in the MH mailfile format as used by MH
         and EMH. Maildir and mbox format are not (yet)
         supported, although it is possible to import an mbox
         file into a Sylpheed mailbox.
      </para>
    </answer>
  </qandaentry>

  <qandaentry>
    <question id="faq-auto-collection-sylpheed">
      <para>
        Why does the auto collection of mail not work?
      </para>
    </question>
    <answer>
      <para>
          Autocollection works since version 0.5.1. If you need it
          or want it, you should upgrade.
      </para>
    </answer>
  </qandaentry>

  <qandaentry>
    <question id="faq-filtering-sylpheed">
      <para>
         Does Sylpheed have mail filtering?
      </para>
    </question>
    <answer>
      <para>
         Yes. You can find it in Configuration -&gt; filtering tab.<p>
         Please note that filtering is not yet implemented for IMAP accounts.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-imap-sylpheed">
      <para> 
         Can Sylpheed handle IMAP mail?
      </para>
    </question>
    <answer>
      <para>
         Yes. As of version 0.4.99 IMAP is supported.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-local-unix-sylpheed">
      <para>
         Can Sylpheed handle local unix mailboxes?
      </para>
    </question>
    <answer>
      <para>
         Yes.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-ipv6-sylpheed">
      <para>
         Can Sylpheed handle IPv6?
      </para>
    </question>
    <answer>
      <para>
         Yes, IPv6 is fully supported in Sylpheed.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-encryption-gpg-sylpheed">
      <para>
         Does Sylpheed support encryption like GPG?
      </para>
    </question>
    <answer>
      <para>
         Yes. GPG is implemented and works fine. For activating it in Sylpheed, 
         see Q14 in the Installation section.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-mime-types-sylpheed">
      <para>
         How does Sylpheed check for MIME types?
      </para>
    </question>
    <answer>
      <para>
          Sylpheed uses the Mutt type of mime checking.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-html-sylpheed">
      <para>
         Does Sylpheed allow me to write HTML styled messages?
      </para>
    </question>
    <answer>
      <para>
         No. A discussion has gone around over this topic, and
         the outcome was that HTML mail is not wanted. If you
         really need to send HTML, you can of course attach a
         webpage to an e-mail. Several patches have been made to
         facilitate better HTML handling in Sylpheed. You can
         find these patches at the Sylpheed Patch Page (see
         further down in the document).
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-completion-adress-sylpheed">
      <para>
         Does Sylpheed have name completion in the address fields?
      </para>
    </question>
    <answer>
      <para>
         Yes. When you search for a name that starts with "<tt>don</tt>",
         type "<tt>don</tt>" (without the quotes) and press the TAB key.
         This will show you the correct name (when only one "don"
         exists in your addressbook. Otherwise a dropdown list
         appears, which allows you to select the name you want.
         E.g. Donald Duck, Don Johnson. But also e-mail addresses
         starting with "<tt>don</tt>" will appear in the list (like
         "<tt>don.giovanni@maffia.org</tt>").
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-tab-error-sylpheed">
      <para>
         Fine, but when I hit the TAB key I get an error message.
      </para>
    </question>
    <answer>
      <para>
         When you want to use name completion, make sure that
         there are names in your address book. If there are no
         names, even Sylpheed has a hard time completing
         something.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-sylpheed-fast">
      <para>
         Why is Sylpheed so fast?
      </para>
    </question>
    <answer>
      <para>
         That's what it is designed for!
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-patches-sylpheed">
      <para>
          Where can I get the current patches for Sylpheed?
      </para>
    </question>
    <answer>
      <para>
         The Sylpheed Patch homepage:
         <tt><url url="http://www.thewildbeast.co.uk/sylpheed/" 
      name="http://www.thewildbeast.co.uk/sylpheed/"></tt>
         (Also see section on Installation on how to install a patch)
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-send-patches-sylpheed">
      <para>
         How can I send in patches, report bugs, talk about Sylpheed with others?
      </para>
    </question>
    <answer>
      <para>
         To talk to others, you should join the Sylpheed mailing
         list at <tt>http://sylpheed.good-day.net</tt>. Note that there is
         a japanese and an english list, so pick the right one!
         If you have made a patch that you want the world to know
         of, please get in touch with the manager of the Sylpheed
         Patch homepage, at <tt>sylpheed@thewildbeast.co.uk</tt>
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-content-type-header-sylpheed">
      <para>
         When I send mail, the Content-Type header says the mail is in
         US-ASCII, even when I specified ISO-8859-1?
      </para>
    </question>
    <answer>
      <para>
         If ISO-8859-1 characters (>= 0x80) are not used in the
         message body, Sylpheed will automatically set the
         charset value in the Content-Type header as US-ASCII.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-word-wrap-sylpheed">
      <para>
         Why does it look like word wrap is not working?
      </para>
    </question>
    <answer>
      <para>
         Word wrapping is a bit peculiar perhaps. You can type
         lines as long as you like. By the time you send or queue
         a mail with long lines, Sylpheed will first wrap the
         lines to the line length you set up, and then the mail
         is queued. This is more convenient than you think. Once
         a line is wrapped (hard line breaks are inserted in the
         text) and you add something in a line there, the next
         line will move to a separate new line, leaving one or
         two words from the previous line "hanging there" alone.
         E.g.
        <verb>
           This is a long line that
           is wrapped.
        </verb>
     
        Now you add one word in the first line:
        <verb>
           This is a very long line
           that
           is wrapped
        </verb>

        This would cause you a lot of manual reformatting to get
        a presentable mail again.

        Note: As of Sylpheed 0.8.0., active wordwrap has been
        implemented. You can turn it on in Common 
        Preferences->Compose->wrap on input.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-faq-sylpheed">
      <para>
         Where can I find the latest FAQ on Sylpheed?
      </para>
    </question>
    <answer>
      <para>
          Go to <url url="http://sylpheeddoc.sf.net" 
       name="http://sylpheeddoc.sf.net"> and check out 
          the FAQ and manual from the sylpheeddoc project. Both
          documents are available in multiple languages there and
          usually contain the latest updates.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-import-mbox-sylpheed">
      <para>
         Can I import a mbox into Sylpheed's MH mailfolders?
      </para>
    </question>
    <answer>
      <para>
        Yes, just create/select the folder you want your
        mails in, and select "Import mbox file" in the File
        menu.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-procmail-use-sylpheed">
      <para>
         Can I use procmail to sort my mails with the MH mail handling?
      </para>
    </question>
    <answer>
      <para>
         Yes. Just make sure that you add /. to the end of a rule so
         procmail knows you are filtering into an MH mail folder. Example:
         <tt>0:</tt>
         <tt>* ^Subject:.*sylpheed</tt>
         <tt>  sylpheedmail/.</tt>
         Check man procmail for details.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-upgrade-sylpheed">
      <para>
         When I upgrade Sylpheed, are there things I should be aware of?
      </para>
    </question>
    <answer>
      <para>
           Yes!
          <itemize>
            <item>Upgrade to 0.4.50: you should reconfigure your newsgroup settings</item>
            <item>Upgrade to 0.4.63: you should set the URL string colors from the Configuration menu</item>
            <item>Upgrade to 0.4.65: some menu items have been moved</item>
            <item>Upgrade to 0.7.3: many keybindings have changed</item>
          </itemize>
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-update-views-sylpheed">
      <para>
         How can I quickly update the views in Sylpheed?
      </para>
    </question>
    <answer>
      <para>
         Just press Alt-U or select "update" from the summary menu.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-gvim-external-editor-sylpheed">
      <para>
         Why can't I use gvim as external editor?
      </para>
    </question>
    <answer>
      <para>
         If one wishes to use gvim as an external editor it's
         necessary to start it with the no-fork option -f, i.e. 
         in the configuration dialog box you need to enter  
         "gvim -f %s". If not the editor forks and open up a 
         separate file and when one quits the editor the changes
         are lost and don't show up in the composer window.
         (Thanks, Ed Collins!)
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-quote-messages-sylpheed">
      <para>
         Can I quote just parts of the original message when replying?
      </para>
    </question>
    <answer>
      <para>
         Yes, select the part in the textview and choose "reply".
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-not-quoting-sylpheed">
      <para>
         Can I reply without quoting at all?
      </para>
    </question>
    <answer>
      <para>
         Right click on the "reply" button in the toolbar 
         and choose "reply without quote" (also works with 
         "forward").
         Tip: You can also assign hotkeys to these menu entries.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-selective-download-sylpheed-claws">
      <para>
         How does selective download work?
      </para>
    </question>
    <answer>
      <para>
          There are two ways using it.
          <itemize>
           <item>Manually: Open "Tools/Selective download" and 
            choose "Fetch" to retrieve the mail headers. Afterwards, 
            select the mails to delete and pres the remove button.</item>
           <item>Automatic: Create a -global- filtering rule to 
            delete mails on server. If you then choose "Selective
            download", all mails that conform to this rule are marked 
            for deletion.</item>
          </itemize>
        Note: By default, selective download only retrieves new (unread) messages.
        If you want to process the read mails also, you need to set "retrieve
        all messages".
      </para>
    </answer>
  </qandaentry>


   <qandaentry>
    <question id="faq-two-filter-options-sylpheed-claws">
      <para>
         Why are there two filter options?
      </para>
    </question>
    <answer>
      <para>
         "Filter setting" is the traditional one with less options. 
          The "Filtering" option is new in sylpheed-claws and more 
          powerful and may replace the  old option in the future.
          Tip: To convert your old filter rules into the new format, 
          you can use the "filter_conv.pl" script, that can be found 
          in "tools" subdirectory from sylphed-claws sources.
      </para>
    </answer>
  </qandaentry>

   <qandaentry>
    <question id="faq-use-both-filter-sylpheed-claws">
      <para>
         Can I use both filter options?
      </para>
    </question>
    <answer>
      <para>
         No, as soon as you define a new "filtering" rule, the
         traditional "filter" rules are ignored.<p>
      </para>
    </answer>
  </qandaentry>

   </qandadiv>
   </qandaset>
  </chapter>