.TH abrt "7" "9 July 2009" ""
.SH NAME
TicketUploader plugin for abrt(8)
.SH DESCRIPTION
.P
.I abrt
is a daemon which watches for application crashes. When a crash occurs,
it collects the crash data and performs some actions according to
the configuration. This manual page describes the \fITicketUploader\fP plugin
for \fIabrt\fP.
.P
This plugin will send a report to an anonymous FTP site.  It's intended
for use in cases where a ticketing system is associated with the FTP site,
but the ticketing system has no way to automatically create new tickets,
or add to existing tickets.  Customer Name is put in config file.
Ticket name (or number) is also put in config file.  If no ticket
name is configured, assume ticketing system should create a new ticket.
This information is added to the report, the report is copied into a
compressed, optionally encrypted, tarball.  Then the tarball is FTP'd
to the upload site.  Then a status string is displayed to the user
showing the name of the file on the FTP site, it's MD5SUM, and
it's encryption key.  This information can be pasted into a ticket
in the ticketing system.
.SH INVOCATION
The plugin is invoked in the \fIabrt.conf\fP configuration file.
No parameters are necessary.
.SH CONFIGURATION
The \fITicketUploader.conf\fP configuration file contains
entries in a format "Option = Value". The options are:
.SS Customer
This is the customer's name or other customer identifier.
.SS Ticket
This is the ticket name or number.
.SS Encrypt
"yes" for encrypt upload, anything else for not.
.SS Upload
"yes" for for upload to FTP site, anything else for copy to local /tmp.
.SS URL
URL of upload site (ie. ftp://support.com/upload).
.SH EXAMPLES
.P
This is a snippet from the \fIabrt.conf\fP configuration file.
Log all the C/C++ application crashes:
.P
[AnalyzerActionsAndReporters]
.br
CCpp = RHUpload
.SH "SEE ALSO"
.IR abrt (8),
.IR abrt.conf (5),
.IR abrt-plugins (7)
.SH AUTHOR
Plugin and man page by Gavin Romig-Koch <gavin@redhat.com>.