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authorZdenek Prikryl <zprikryl@redhat.com>2009-09-08 18:36:52 +0200
committerZdenek Prikryl <zprikryl@redhat.com>2009-09-08 18:36:52 +0200
commit6a6a5e70fe0278c9b3f40e260168be5a7aad4d4f (patch)
tree80c4e284ffab42b7032497f5ef300b68f3bc4efa /lib/Plugins/abrt-TicketUploader.7
parente6457a64d5e096ff13106d246a30a82f342e0a02 (diff)
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man page for ticket uploader
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+.TH abrt "7" "9 July 2009" ""
+.SH NAME
+TicketUploader plugin for abrt(8)
+.SH DESCRIPTION
+.P
+.I abrt
+is a daemon which watches for application crashes. When a crash occurs,
+it collects the crash data and performs some actions according to
+the configuration. This manual page describes the \fITicketUploader\fP plugin
+for \fIabrt\fP.
+.P
+This plugin will send a report to an anonymous FTP site. It's intended
+for use in cases where a ticketing system is associated with the FTP site,
+but the ticketing system has no way to automatically create new tickets,
+or add to existing tickets. Customer Name is put in config file.
+Ticket name (or number) is also put in config file. If no ticket
+name is configured, assume ticketing system should create a new ticket.
+This information is added to the report, the report is copied into a
+compressed, optionally encrypted, tarball. Then the tarball is FTP'd
+to the upload site. Then a status string is displayed to the user
+showing the name of the file on the FTP site, it's MD5SUM, and
+it's encryption key. This information can be pasted into a ticket
+in the ticketing system.
+.SH INVOCATION
+The plugin is invoked in the \fIabrt.conf\fP configuration file.
+No parameters are necessary.
+.SH CONFIGURATION
+The \fITicketUploader.conf\fP configuration file contains
+entries in a format "Option = Value". The options are:
+.SS Customer
+This is the customer's name or other customer identifier.
+.SS Ticket
+This is the ticket name or number.
+.SS Encrypt
+"yes" for encrypt upload, anything else for not.
+.SS Upload
+"yes" for for upload to FTP site, anything else for copy to local /tmp.
+.SS URL
+URL of upload site (ie. ftp://support.com/upload).
+.SH EXAMPLES
+.P
+This is a snippet from the \fIabrt.conf\fP configuration file.
+Log all the C/C++ application crashes:
+.P
+[AnalyzerActionsAndReporters]
+.br
+CCpp = RHUpload
+.SH "SEE ALSO"
+.IR abrt (8),
+.IR abrt.conf (5),
+.IR abrt-plugins (7)
+.SH AUTHOR
+Plugin and man page by Gavin Romig-Koch <gavin@redhat.com>.
+
+