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+
+Network Working Group A. Kumar
+Request for Comments: 1536 J. Postel
+Category: Informational C. Neuman
+ ISI
+ P. Danzig
+ S. Miller
+ USC
+ October 1993
+
+
+ Common DNS Implementation Errors and Suggested Fixes
+
+Status of this Memo
+
+ This memo provides information for the Internet community. It does
+ not specify an Internet standard. Distribution of this memo is
+ unlimited.
+
+Abstract
+
+ This memo describes common errors seen in DNS implementations and
+ suggests some fixes. Where applicable, violations of recommendations
+ from STD 13, RFC 1034 and STD 13, RFC 1035 are mentioned. The memo
+ also describes, where relevant, the algorithms followed in BIND
+ (versions 4.8.3 and 4.9 which the authors referred to) to serve as an
+ example.
+
+Introduction
+
+ The last few years have seen, virtually, an explosion of DNS traffic
+ on the NSFnet backbone. Various DNS implementations and various
+ versions of these implementations interact with each other, producing
+ huge amounts of unnecessary traffic. Attempts are being made by
+ researchers all over the internet, to document the nature of these
+ interactions, the symptomatic traffic patterns and to devise remedies
+ for the sick pieces of software.
+
+ This draft is an attempt to document fixes for known DNS problems so
+ people know what problems to watch out for and how to repair broken
+ software.
+
+1. Fast Retransmissions
+
+ DNS implements the classic request-response scheme of client-server
+ interaction. UDP is, therefore, the chosen protocol for communication
+ though TCP is used for zone transfers. The onus of requerying in case
+ no response is seen in a "reasonable" period of time, lies with the
+ client. Although RFC 1034 and 1035 do not recommend any
+
+
+
+Kumar, Postel, Neuman, Danzig & Miller [Page 1]
+
+RFC 1536 Common DNS Implementation Errors October 1993
+
+
+ retransmission policy, RFC 1035 does recommend that the resolvers
+ should cycle through a list of servers. Both name servers and stub
+ resolvers should, therefore, implement some kind of a retransmission
+ policy based on round trip time estimates of the name servers. The
+ client should back-off exponentially, probably to a maximum timeout
+ value.
+
+ However, clients might not implement either of the two. They might
+ not wait a sufficient amount of time before retransmitting or they
+ might not back-off their inter-query times sufficiently.
+
+ Thus, what the server would see will be a series of queries from the
+ same querying entity, spaced very close together. Of course, a
+ correctly implemented server discards all duplicate queries but the
+ queries contribute to wide-area traffic, nevertheless.
+
+ We classify a retransmission of a query as a pure Fast retry timeout
+ problem when a series of query packets meet the following conditions.
+
+ a. Query packets are seen within a time less than a "reasonable
+ waiting period" of each other.
+
+ b. No response to the original query was seen i.e., we see two or
+ more queries, back to back.
+
+ c. The query packets share the same query identifier.
+
+ d. The server eventually responds to the query.
+
+A GOOD IMPLEMENTATION:
+
+ BIND (we looked at versions 4.8.3 and 4.9) implements a good
+ retransmission algorithm which solves or limits all of these
+ problems. The Berkeley stub-resolver queries servers at an interval
+ that starts at the greater of 4 seconds and 5 seconds divided by the
+ number of servers the resolver queries. The resolver cycles through
+ servers and at the end of a cycle, backs off the time out
+ exponentially.
+
+ The Berkeley full-service resolver (built in with the program
+ "named") starts with a time-out equal to the greater of 4 seconds and
+ two times the round-trip time estimate of the server. The time-out
+ is backed off with each cycle, exponentially, to a ceiling value of
+ 45 seconds.
+
+
+
+
+
+
+
+Kumar, Postel, Neuman, Danzig & Miller [Page 2]
+
+RFC 1536 Common DNS Implementation Errors October 1993
+
+
+FIXES:
+
+ a. Estimate round-trip times or set a reasonably high initial
+ time-out.
+
+ b. Back-off timeout periods exponentially.
+
+ c. Yet another fundamental though difficult fix is to send the
+ client an acknowledgement of a query, with a round-trip time
+ estimate.
+
+ Since UDP is used, no response is expected by the client until the
+ query is complete. Thus, it is less likely to have information about
+ previous packets on which to estimate its back-off time. Unless, you
+ maintain state across queries, so subsequent queries to the same
+ server use information from previous queries. Unfortunately, such
+ estimates are likely to be inaccurate for chained requests since the
+ variance is likely to be high.
+
+ The fix chosen in the ARDP library used by Prospero is that the
+ server will send an initial acknowledgement to the client in those
+ cases where the server expects the query to take a long time (as
+ might be the case for chained queries). This initial acknowledgement
+ can include an expected time to wait before retrying.
+
+ This fix is more difficult since it requires that the client software
+ also be trained to expect the acknowledgement packet. This, in an
+ internet of millions of hosts is at best a hard problem.
+
+2. Recursion Bugs
+
+ When a server receives a client request, it first looks up its zone
+ data and the cache to check if the query can be answered. If the
+ answer is unavailable in either place, the server seeks names of
+ servers that are more likely to have the information, in its cache or
+ zone data. It then does one of two things. If the client desires the
+ server to recurse and the server architecture allows recursion, the
+ server chains this request to these known servers closest to the
+ queried name. If the client doesn't seek recursion or if the server
+ cannot handle recursion, it returns the list of name servers to the
+ client assuming the client knows what to do with these records.
+
+ The client queries this new list of name servers to get either the
+ answer, or names of another set of name servers to query. This
+ process repeats until the client is satisfied. Servers might also go
+ through this chaining process if the server returns a CNAME record
+ for the queried name. Some servers reprocess this name to try and get
+ the desired record type.
+
+
+
+Kumar, Postel, Neuman, Danzig & Miller [Page 3]
+
+RFC 1536 Common DNS Implementation Errors October 1993
+
+
+ However, in certain cases, this chain of events may not be good. For
+ example, a broken or malicious name server might list itself as one
+ of the name servers to query again. The unsuspecting client resends
+ the same query to the same server.
+
+ In another situation, more difficult to detect, a set of servers
+ might form a loop wherein A refers to B and B refers to A. This loop
+ might involve more than two servers.
+
+ Yet another error is where the client does not know how to process
+ the list of name servers returned, and requeries the same server
+ since that is one (of the few) servers it knows.
+
+ We, therefore, classify recursion bugs into three distinct
+ categories:
+
+ a. Ignored referral: Client did not know how to handle NS records
+ in the AUTHORITY section.
+
+ b. Too many referrals: Client called on a server too many times,
+ beyond a "reasonable" number, with same query. This is
+ different from a Fast retransmission problem and a Server
+ Failure detection problem in that a response is seen for every
+ query. Also, the identifiers are always different. It implies
+ client is in a loop and should have detected that and broken
+ it. (RFC 1035 mentions that client should not recurse beyond
+ a certain depth.)
+
+ c. Malicious Server: a server refers to itself in the authority
+ section. If a server does not have an answer now, it is very
+ unlikely it will be any better the next time you query it,
+ specially when it claims to be authoritative over a domain.
+
+ RFC 1034 warns against such situations, on page 35.
+
+ "Bound the amount of work (packets sent, parallel processes
+ started) so that a request can't get into an infinite loop or
+ start off a chain reaction of requests or queries with other
+ implementations EVEN IF SOMEONE HAS INCORRECTLY CONFIGURED
+ SOME DATA."
+
+A GOOD IMPLEMENTATION:
+
+ BIND fixes at least one of these problems. It places an upper limit
+ on the number of recursive queries it will make, to answer a
+ question. It chases a maximum of 20 referral links and 8 canonical
+ name translations.
+
+
+
+
+Kumar, Postel, Neuman, Danzig & Miller [Page 4]
+
+RFC 1536 Common DNS Implementation Errors October 1993
+
+
+FIXES:
+
+ a. Set an upper limit on the number of referral links and CNAME
+ links you are willing to chase.
+
+ Note that this is not guaranteed to break only recursion loops.
+ It could, in a rare case, prune off a very long search path,
+ prematurely. We know, however, with high probability, that if
+ the number of links cross a certain metric (two times the depth
+ of the DNS tree), it is a recursion problem.
+
+ b. Watch out for self-referring servers. Avoid them whenever
+ possible.
+
+ c. Make sure you never pass off an authority NS record with your
+ own name on it!
+
+ d. Fix clients to accept iterative answers from servers not built
+ to provide recursion. Such clients should either be happy with
+ the non-authoritative answer or be willing to chase the
+ referral links themselves.
+
+3. Zero Answer Bugs:
+
+ Name servers sometimes return an authoritative NOERROR with no
+ ANSWER, AUTHORITY or ADDITIONAL records. This happens when the
+ queried name is valid but it does not have a record of the desired
+ type. Of course, the server has authority over the domain.
+
+ However, once again, some implementations of resolvers do not
+ interpret this kind of a response reasonably. They always expect an
+ answer record when they see an authoritative NOERROR. These entities
+ continue to resend their queries, possibly endlessly.
+
+A GOOD IMPLEMENTATION
+
+ BIND resolver code does not query a server more than 3 times. If it
+ is unable to get an answer from 4 servers, querying them three times
+ each, it returns error.
+
+ Of course, it treats a zero-answer response the way it should be
+ treated; with respect!
+
+FIXES:
+
+ a. Set an upper limit on the number of retransmissions for a given
+ query, at the very least.
+
+
+
+
+Kumar, Postel, Neuman, Danzig & Miller [Page 5]
+
+RFC 1536 Common DNS Implementation Errors October 1993
+
+
+ b. Fix resolvers to interpret such a response as an authoritative
+ statement of non-existence of the record type for the given
+ name.
+
+4. Inability to detect server failure:
+
+ Servers in the internet are not very reliable (they go down every
+ once in a while) and resolvers are expected to adapt to the changed
+ scenario by not querying the server for a while. Thus, when a server
+ does not respond to a query, resolvers should try another server.
+ Also, non-stub resolvers should update their round trip time estimate
+ for the server to a large value so that server is not tried again
+ before other, faster servers.
+
+ Stub resolvers, however, cycle through a fixed set of servers and if,
+ unfortunately, a server is down while others do not respond for other
+ reasons (high load, recursive resolution of query is taking more time
+ than the resolver's time-out, ....), the resolver queries the dead
+ server again! In fact, some resolvers might not set an upper limit on
+ the number of query retransmissions they will send and continue to
+ query dead servers indefinitely.
+
+ Name servers running system or chained queries might also suffer from
+ the same problem. They store names of servers they should query for a
+ given domain. They cycle through these names and in case none of them
+ answers, hit each one more than one. It is, once again, important
+ that there be an upper limit on the number of retransmissions, to
+ prevent network overload.
+
+ This behavior is clearly in violation of the dictum in RFC 1035 (page
+ 46)
+
+ "If a resolver gets a server error or other bizarre response
+ from a name server, it should remove it from SLIST, and may
+ wish to schedule an immediate transmission to the next
+ candidate server address."
+
+ Removal from SLIST implies that the server is not queried again for
+ some time.
+
+ Correctly implemented full-service resolvers should, as pointed out
+ before, update round trip time values for servers that do not respond
+ and query them only after other, good servers. Full-service resolvers
+ might, however, not follow any of these common sense directives. They
+ query dead servers, and they query them endlessly.
+
+
+
+
+
+
+Kumar, Postel, Neuman, Danzig & Miller [Page 6]
+
+RFC 1536 Common DNS Implementation Errors October 1993
+
+
+A GOOD IMPLEMENTATION:
+
+ BIND places an upper limit on the number of times it queries a
+ server. Both the stub-resolver and the full-service resolver code do
+ this. Also, since the full-service resolver estimates round-trip
+ times and sorts name server addresses by these estimates, it does not
+ query a dead server again, until and unless all the other servers in
+ the list are dead too! Further, BIND implements exponential back-off
+ too.
+
+FIXES:
+
+ a. Set an upper limit on number of retransmissions.
+
+ b. Measure round-trip time from servers (some estimate is better
+ than none). Treat no response as a "very large" round-trip
+ time.
+
+ c. Maintain a weighted rtt estimate and decay the "large" value
+ slowly, with time, so that the server is eventually tested
+ again, but not after an indefinitely long period.
+
+ d. Follow an exponential back-off scheme so that even if you do
+ not restrict the number of queries, you do not overload the
+ net excessively.
+
+5. Cache Leaks:
+
+ Every resource record returned by a server is cached for TTL seconds,
+ where the TTL value is returned with the RR. Full-service (or stub)
+ resolvers cache the RR and answer any queries based on this cached
+ information, in the future, until the TTL expires. After that, one
+ more query to the wide-area network gets the RR in cache again.
+
+ Full-service resolvers might not implement this caching mechanism
+ well. They might impose a limit on the cache size or might not
+ interpret the TTL value correctly. In either case, queries repeated
+ within a TTL period of a RR constitute a cache leak.
+
+A GOOD/BAD IMPLEMENTATION:
+
+ BIND has no restriction on the cache size and the size is governed by
+ the limits on the virtual address space of the machine it is running
+ on. BIND caches RRs for the duration of the TTL returned with each
+ record.
+
+ It does, however, not follow the RFCs with respect to interpretation
+ of a 0 TTL value. If a record has a TTL value of 0 seconds, BIND uses
+
+
+
+Kumar, Postel, Neuman, Danzig & Miller [Page 7]
+
+RFC 1536 Common DNS Implementation Errors October 1993
+
+
+ the minimum TTL value, for that zone, from the SOA record and caches
+ it for that duration. This, though it saves some traffic on the
+ wide-area network, is not correct behavior.
+
+FIXES:
+
+ a. Look over your caching mechanism to ensure TTLs are interpreted
+ correctly.
+
+ b. Do not restrict cache sizes (come on, memory is cheap!).
+ Expired entries are reclaimed periodically, anyway. Of course,
+ the cache size is bound to have some physical limit. But, when
+ possible, this limit should be large (run your name server on
+ a machine with a large amount of physical memory).
+
+ c. Possibly, a mechanism is needed to flush the cache, when it is
+ known or even suspected that the information has changed.
+
+6. Name Error Bugs:
+
+ This bug is very similar to the Zero Answer bug. A server returns an
+ authoritative NXDOMAIN when the queried name is known to be bad, by
+ the server authoritative for the domain, in the absence of negative
+ caching. This authoritative NXDOMAIN response is usually accompanied
+ by the SOA record for the domain, in the authority section.
+
+ Resolvers should recognize that the name they queried for was a bad
+ name and should stop querying further.
+
+ Some resolvers might, however, not interpret this correctly and
+ continue to query servers, expecting an answer record.
+
+ Some applications, in fact, prompt NXDOMAIN answers! When given a
+ perfectly good name to resolve, they append the local domain to it
+ e.g., an application in the domain "foo.bar.com", when trying to
+ resolve the name "usc.edu" first tries "usc.edu.foo.bar.com", then
+ "usc.edu.bar.com" and finally the good name "usc.edu". This causes at
+ least two queries that return NXDOMAIN, for every good query. The
+ problem is aggravated since the negative answers from the previous
+ queries are not cached. When the same name is sought again, the
+ process repeats.
+
+ Some DNS resolver implementations suffer from this problem, too. They
+ append successive sub-parts of the local domain using an implicit
+ searchlist mechanism, when certain conditions are satisfied and try
+ the original name, only when this first set of iterations fails. This
+ behavior recently caused pandemonium in the Internet when the domain
+ "edu.com" was registered and a wildcard "CNAME" record placed at the
+
+
+
+Kumar, Postel, Neuman, Danzig & Miller [Page 8]
+
+RFC 1536 Common DNS Implementation Errors October 1993
+
+
+ top level. All machines from "com" domains trying to connect to hosts
+ in the "edu" domain ended up with connections to the local machine in
+ the "edu.com" domain!
+
+GOOD/BAD IMPLEMENTATIONS:
+
+ Some local versions of BIND already implement negative caching. They
+ typically cache negative answers with a very small TTL, sufficient to
+ answer a burst of queries spaced close together, as is typically
+ seen.
+
+ The next official public release of BIND (4.9.2) will have negative
+ caching as an ifdef'd feature.
+
+ The BIND resolver appends local domain to the given name, when one of
+ two conditions is met:
+
+ i. The name has no periods and the flag RES_DEFNAME is set.
+ ii. There is no trailing period and the flag RES_DNSRCH is set.
+
+ The flags RES_DEFNAME and RES_DNSRCH are default resolver options, in
+ BIND, but can be changed at compile time.
+
+ Only if the name, so generated, returns an NXDOMAIN is the original
+ name tried as a Fully Qualified Domain Name. And only if it contains
+ at least one period.
+
+FIXES:
+
+ a. Fix the resolver code.
+
+ b. Negative Caching. Negative caching servers will restrict the
+ traffic seen on the wide-area network, even if not curb it
+ altogether.
+
+ c. Applications and resolvers should not append the local domain to
+ names they seek to resolve, as far as possible. Names
+ interspersed with periods should be treated as Fully Qualified
+ Domain Names.
+
+ In other words, Use searchlists only when explicitly specified.
+ No implicit searchlists should be used. A name that contains
+ any dots should first be tried as a FQDN and if that fails, with
+ the local domain name (or searchlist if specified) appended. A
+ name containing no dots can be appended with the searchlist right
+ away, but once again, no implicit searchlists should be used.
+
+
+
+
+
+Kumar, Postel, Neuman, Danzig & Miller [Page 9]
+
+RFC 1536 Common DNS Implementation Errors October 1993
+
+
+ Associated with the name error bug is another problem where a server
+ might return an authoritative NXDOMAIN, although the name is valid. A
+ secondary server, on start-up, reads the zone information from the
+ primary, through a zone transfer. While it is in the process of
+ loading the zones, it does not have information about them, although
+ it is authoritative for them. Thus, any query for a name in that
+ domain is answered with an NXDOMAIN response code. This problem might
+ not be disastrous were it not for negative caching servers that cache
+ this answer and so propagate incorrect information over the internet.
+
+BAD IMPLEMENTATION:
+
+ BIND apparently suffers from this problem.
+
+ Also, a new name added to the primary database will take a while to
+ propagate to the secondaries. Until that time, they will return
+ NXDOMAIN answers for a good name. Negative caching servers store this
+ answer, too and aggravate this problem further. This is probably a
+ more general DNS problem but is apparently more harmful in this
+ situation.
+
+FIX:
+
+ a. Servers should start answering only after loading all the zone
+ data. A failed server is better than a server handing out
+ incorrect information.
+
+ b. Negative cache records for a very small time, sufficient only
+ to ward off a burst of requests for the same bad name. This
+ could be related to the round-trip time of the server from
+ which the negative answer was received. Alternatively, a
+ statistical measure of the amount of time for which queries
+ for such names are received could be used. Minimum TTL value
+ from the SOA record is not advisable since they tend to be
+ pretty large.
+
+ c. A "PUSH" (or, at least, a "NOTIFY") mechanism should be allowed
+ and implemented, to allow the primary server to inform
+ secondaries that the database has been modified since it last
+ transferred zone data. To alleviate the problem of "too many
+ zone transfers" that this might cause, Incremental Zone
+ Transfers should also be part of DNS. Also, the primary should
+ not NOTIFY/PUSH with every update but bunch a good number
+ together.
+
+
+
+
+
+
+
+Kumar, Postel, Neuman, Danzig & Miller [Page 10]
+
+RFC 1536 Common DNS Implementation Errors October 1993
+
+
+7. Format Errors:
+
+ Some resolvers issue query packets that do not necessarily conform to
+ standards as laid out in the relevant RFCs. This unnecessarily
+ increases net traffic and wastes server time.
+
+FIXES:
+
+ a. Fix resolvers.
+
+ b. Each resolver verify format of packets before sending them out,
+ using a mechanism outside of the resolver. This is, obviously,
+ needed only if step 1 cannot be followed.
+
+References
+
+ [1] Mockapetris, P., "Domain Names Concepts and Facilities", STD 13,
+ RFC 1034, USC/Information Sciences Institute, November 1987.
+
+ [2] Mockapetris, P., "Domain Names Implementation and Specification",
+ STD 13, RFC 1035, USC/Information Sciences Institute, November
+ 1987.
+
+ [3] Partridge, C., "Mail Routing and the Domain System", STD 14, RFC
+ 974, CSNET CIC BBN, January 1986.
+
+ [4] Gavron, E., "A Security Problem and Proposed Correction With
+ Widely Deployed DNS Software", RFC 1535, ACES Research Inc.,
+ October 1993.
+
+ [5] Beertema, P., "Common DNS Data File Configuration Errors", RFC
+ 1537, CWI, October 1993.
+
+Security Considerations
+
+ Security issues are not discussed in this memo.
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+Kumar, Postel, Neuman, Danzig & Miller [Page 11]
+
+RFC 1536 Common DNS Implementation Errors October 1993
+
+
+Authors' Addresses
+
+ Anant Kumar
+ USC Information Sciences Institute
+ 4676 Admiralty Way
+ Marina Del Rey CA 90292-6695
+
+ Phone:(310) 822-1511
+ FAX: (310) 823-6741
+ EMail: anant@isi.edu
+
+
+ Jon Postel
+ USC Information Sciences Institute
+ 4676 Admiralty Way
+ Marina Del Rey CA 90292-6695
+
+ Phone:(310) 822-1511
+ FAX: (310) 823-6714
+ EMail: postel@isi.edu
+
+
+ Cliff Neuman
+ USC Information Sciences Institute
+ 4676 Admiralty Way
+ Marina Del Rey CA 90292-6695
+
+ Phone:(310) 822-1511
+ FAX: (310) 823-6714
+ EMail: bcn@isi.edu
+
+
+ Peter Danzig
+ Computer Science Department
+ University of Southern California
+ University Park
+
+ EMail: danzig@caldera.usc.edu
+
+
+ Steve Miller
+ Computer Science Department
+ University of Southern California
+ University Park
+ Los Angeles CA 90089
+
+ EMail: smiller@caldera.usc.edu
+
+
+
+
+Kumar, Postel, Neuman, Danzig & Miller [Page 12]
+