summaryrefslogtreecommitdiffstats
path: root/doc/professional_support.html
blob: 6d7db1accfbad7ddb7c1b4359a252abc5477a1b8 (plain)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html><head>
<meta http-equiv="Content-Language" content="en"><title>Professional Support for Rsyslog</title>

</head>
<body>
<h1>Professional Support for Rsyslog</h1>
<p>Professional Support is offered by <a href="http://www.adiscon.com">Adiscon</a>, the company
that sponsored rsyslog development. For details, please contact <a href="mailto:info%40adiscon.com">Adiscon Sales</a>.</p>
<p></p>
<h3><u>EMail Support Service</u></h3>
Price: 99.00 USD <br>
Duration: 180 days
<br>
Support level: 8x5
<p>Purchase rsyslog support directly from the source. This
contract provides priority email support. It is a great option if you
need to provide proof of software support in your organization. This
contract provides</p>
<ul>
<li>unlimited email support tickets during validity
</li><li><span style="font-weight: bold;">fixes for</span>
current and <span style="font-weight: bold;">past rsyslog
releases</span>
</li><li>advise on how to implement rsyslog in the best possible way.
</li></ul>
<p>Under this contract, fixes for old rsyslog releases will be
provided / created, provided that it is possible to do that with the
code base in question. Phone support is not included.</p><h3><u>Custom-Written Config File</u></h3>
Price: 29.00 USD
<br>
Duration: N/A
<br>
Support level: 8x5
<p>Creating rsyslog config files is easy - but if you would like
to have that extra feature and have no time to do it, this service is
for you. Important: BEFORE you purchase this service, contact us and
inquire (via <a href="mailto:info%40adiscon.com">info@adiscon.com</a>)
whether or not your desired result can be achieved via rsyslog. Once
this is clear, order the service and we will ship a custom-made
configuration file within 5 working days (at latest, most often much
faster). For security reasons, we will not put passwords into the
configuration file, but will place easy to read comments in the places
where you need to put them in. The agreement is governed under German
law. You may also purchase this service if you would like to have your
own configuration file reviewed, e.g. for auditing purposes.</p><br><p>All agreements are
governed under German law.
</p><p></p>
<p>[<a href="manual.html">manual index</a>] [<a href="http://www.rsyslog.com/">rsyslog site</a>]</p>
<p><font size="2">This documentation is part of the
<a href="http://www.rsyslog.com/">rsyslog</a>
project.<br>
Copyright&nbsp;© 2008 by <a href="http://www.gerhards.net/rainer">Rainer
Gerhards</a> and
<a href="http://www.adiscon.com/">Adiscon</a>.
Released under the GNU GPL version 3 or higher.</font></p>
</body></html>