troubleshooting rsyslog

Having trouble with rsyslog? This page provides some tips on where to look for help and what to do if you need to ask for assistance. This page is continously being expanded.

Useful troubleshooting ressources are:

The rsyslog documentation - note that the online version always covers the most recent development version. However, there is a version-specific doc set in each tarball. If you installed rsyslog from a package, there usually is a rsyslog-doc package, that often needs to be installed separately.
The rsyslog wiki provides user tips and experiences.
A common trouble source are ill-formed syslog messages, which lead to to all sorts of interesting problems, including malformed hostnames and dates. Read the quoted guide to find relief.

Asking for Help

If you can't find the answer yourself, you should look at these places for community help.

The rsyslog forum. This is the preferred method of obtaining support.
The rsyslog mailing list. This is a low-volume list which occasional gets traffic spikes. The mailing list is probably a good place for complex questions.

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